Shipping policy

In-Store Pickup:

Want your item and want in NOW? You can pick up your package from our head office located in The Creative Hive (16819 111 Ave NW, Edmonton, AB T5M 2S4). Just choose Pickup from our shipping menu. You'll receive a notification when your order is all packed up and ready.

Shipping:

FREE SHIPPING on all orders of $120 or more (before tax) within Canada. For purchases less than $120, standard shipping rates will be calculated at checkout.

We are incredibly thrilled that you purchased from us, and we are working diligently to get your order to you. Please allow 2-3 days for your order to be packed up and shipped. IF you need your package sent earlier, please send us an email requesting that the package be mailed ASAP, and we will do our best to accommodate. Please keep in mind that Linen & Fold manages our own shipping. The shop's owner will prepare your package.

All packages will be sent out with tracking information, which will be provided once shipped. We ship to the confirmed/billing address, whichever was given at purchase. The customer is responsible for any additional costs on rejected packages.

Once shipped, Linen&Fold is not responsible for any additional shipping costs, damage, or lost or stolen packages.

If a purchase is refunded or exchanged, shipping fees remain non-refundable.